Here you will find all information if you want to return a product.
Unfortunately, it is not possible to return and/or exchange materials/fabrics cut to size. This is in accordance with article 11 of our general terms and conditions. The statutory right of withdrawal applies to other products that have not been cut to size.
You have the right to cancel your order up to 14 days before the XNUMXth day.agen after receipt without giving any reason. After cancellation you have another 14 daysagen to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webstore are at your own expense. These costs are aragen approximately 7,25 per package, for exact rates consult the webyour carrier's site. Refund will be processed within 5-10 business days.agen take place.
If you exercise your right of withdrawal, the product will be returned with all accessories supplied and - if reasonably possible - in the orioriginal condition and packaging to the entrepreneur. If the product is damaged or the packaging is damaged more than necessary to sell the product, we can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is well packaged when returned.
To exercise this right you can contact us via info@dominikq.comWe will then refund the order amount due within 14 days.agen after registering your return, refund provided that the product has already been received in good order
You can also request a returnagen through this contact form. to our webwebsite or by email with eventual accompanying photos.