It's possible altefore something doesn't go exactly as planned. We recommend that you first report complaints to us by sending an email to info@dominikq.com. If this does not lead to a solution, it is possible to register your dispute for mediation via WebstoreApprove via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. 

It is also possible for consumers in the EU to register complaints via the ODR platform Europese Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint has not yet been elders is being processed, you are free to file your complaint via the platform of the Europese Union.